Same thing happened to me a day ago, I sent in a /petition detailing what happened, but heard nothing back. From reading the boards I know the GM's are busy of late, so I went around re-killing all 6 of the boss mobs for another sack full of orbs. I was hoping it was just a fluke with me, now it looks like there is more to it.
Smakk
P.S. - Is the server back up? I keep getting to the character select screen and after clicking in, stay in eternal limbo til I have to crtl-alt-del out...